Frequenly Asked Questions

1. What type of Grills do you sell?                                We sell Goldteeth all Removable grillz! From Silver grillz, to gold grillz made from 9k low gold -10k gold - 14k gold - 18k gold -22k gold, Rose gold grillz, Yellow gold grillz, White gold grillz, and Platinum grillz.

2. Do I really need a Custom Mouth Mold Kit?

   Yes. This is what we use to take a "3D picture" of YOUR mouth so that YOUR fronts will fit YOUR teeth. There will be enough material in each kit to make several molds. We will pick out the best one when you return them to us to give your fronts a TRUE DENTAL FIT. Each custom mouth mold kit is $30.

3. Can I remove my fronts easily?                      Since your fronts are custom designed for your teeth, you can easily remove them whenever you want to.

4. What's the difference between 10K gold, 14k gold,18k gold, 22k gold and platinum?             We offer you a choice of gold color AND quality on all of our fronts. The higher the k number, the more pure the gold and the higher the quality. The better the quality, the more resistant the gold is to tarnishing. All gold types however, can be easily cleaned with a jewelry cleaner and/or cloth. White gold offers the clean, bright look of silver without the tendency to tarnish. Along the same bright look as white gold is Platinum. This is the strongest of all metals and is EXTREMELY tarnish resistant. It is however, very expensive.

5. How do I Keep my fronts Clean?                     Using any quality gold/jewelry cleaner or polishing cloth will keep the BLING in your grill.  We Sell a cloth that helps with this but there are many practices that you can take to ensure that your grill stays just as clean and shinny as it was the day you bought to.  To learn more

6. Can I order my own design?                             Yes. We encourage you to design and can create almost anything you want. We suggest viewing our Custom Designs throughout our gold teeth grills shopping page for some ideas on what is available 1st. and choose the options you want. When we send you our custom starter mouth mold kit, there will also be a form to easily show us what options you want and where. Of course if you would rather talk directly to one our designers, please contact us and we would be glad to assist you.

7. Can I Have a dentist make a mold?                 Yes. Although you can very easily take your own mold with our custom mold kit, a dentist is trained to make perfect mouth molds and In theory leaves less room for error but they may use inferrior materials.  If you should decide to have a dentist take your mold, let us know and we will discount your order to reflect no custom mouth mold kit, but be advised that all molds are NOT created equal and therefore obtaining and subsequently having your gold fronts customized by other molding materials than those provided in the Chigrillz Starter Mouth Mold Kit will be done at your own RISK. Bare in mind that cheap molds yield cheap grills that will fit the mold perfectly however there is no way to guarentee that OTHER molding materials will stand up to our process and fit your mouth, this is in many cases is an expensive decision. In the event that "professional" molds are done and the grills we make fits the mold and yet not fit you we will melt your original grill down and begin the process over and you will be charged for a ChiGrillz Starter Mouth Mold Kit as well as a redo charge for creating your grill which could be upto half the price of your original order!

8. How long does it take to get my fronts?         Once you order online and we receive your payment, we will ship you a custom mouth mold kit the same day. When we receive YOUR mouth molds back, it will take our jewelers approximately 2-3 business days to complete your order depending on the detail of your custom grills and the number of orders placed ahead of your grill sets. We will ship them to you the as soon as they are completed.

9. How many caps can I get?                                      You can order from 1 gold tooth or whatever metal you chose silver, gold or platinum to have your caps made of, up to 10 teeth which is vastly dependent on your mouth 10 cap grills are somewhat daunting to put on so be mindful of this matter when deciding the number of teeth you want on your grills. Be advised that the grills you see on this site and others can be made to fit any number of teeth. For instance, you see a single gold tooth with princess cuts invisibly set and you desire to have a custom 10 cap grill made each with the same princess cut design, we can do this for you. Please contact us if you would like to discuss more.

10. What type of payment do you accept?              We currently accept payment by; US Money Order and ALL MAJOR CREDIT CARDS Via http://www.paypal.com/ or you can send a certified post office money order via http://www.usps.com/.**NOTE- If using PayPal, you NEED TO USE A CONFIRMED ADDRESS. This is where the credit card statement goes to and where your grills order will be shipped to.

11. What is the return policy?                                        We have a strict NO REFUNDS policy. Since the order we make for you will fit only your mouth, we cannot reuse them in any way and therefore also cannot accept any returns. All orders are considered fulfilled or null and void 90 (NINETY) days from the date of the order. You have 7 days after receipt to contact ChiGrillz.com indicating that a grill does not fit or any other errors not limited to but to include the wrong color gold, missing fangs, or the wrong teeth we're selected. You have then 20 days to ship them back to ChiGrillz to be remade. If for any other reason you decide that you want your grills done a different way or you have changed your mind about a style that you have chosen after receiving them you have 20 days to send them back and to have your custom grills remade to a style that you do want at approximately half the retail price of your grill (not to include sales prices or discounts!)